Verizon Confirms $2 Fee Extra for Online Bill Payments
Looks like that Verizon to introduce a new $2 convenience fee policy on its wireless customers, as the carrier has responded today to Phonescoop confirming that the charge will finally takes effect starting January 15. The fee will apply to one-time creit card payments made online and via your telephone.
There are indeed payment options that let you avoid this $2 convenience fee, which includes paying through elec tronic checks sent via My Verizon Online, My Verizon Mobile, or over the phone. Also has posted a blurb in its News Center detailing the options available to someone who wants to avoid it.
Of course, customers use Autoplay, which will avoid hassle entirely, but will defenitely will effect several customers by the fee when it goes live on January 15th.
This new fee is reported to be introduced on the 15th of January, and whilst it hasn’t been confirmed by Verizon, leaked documents have revealed that Verizon intends to reveal this new fee next month.
What to do? Other methods of payment that avoid the fee include electronic checks, credit, debit, or ATM card payments made on an auto=pay plan or at an in-store kiosk.
There isn’t any clear note right now about this consititutes a change in contract terms, which could potentially allow unsatisfied customers to hop off Verizon without a spendy ETF penalty.
We’ve asked Verizon to clarify, and we also asked for some more details on exactly why online and robo-phone payments are more expensive to process than the “free” options they list — you know, the ones where you pay Verizon money, but don’t pay for the privilege.
If you’re looking to avoid the $2 charge going forward, here are Verizon’s options for you:
- Electronic check online (My Verizon Online, My Verizon Mobile/Handset). Fee waived.
- Electronic check via telephone. Fee waived.
- Enrollment in AutoPay using credit/debit/ATM card or electronic check; fee does not apply
- Online from the customer’s home-banking service provider website; fee does not apply.
- Credit/debit/ATM card, electronic check or cash at a Bill Payment Kiosk, Panel or with a representative at a Verizon Wireless Communications Store; fee does not apply.
- Use of a Verizon Wireless Gift Card or Verizon Wireless device Rebate Card to pay a bill in-store, online or by telephone; fee does not apply
- Paper check or money order mailed to the VZW remit address on customer’s bill; fee does not apply.
Verizon Wireless gift cards and rebate cards paid in-store, online, or by telephone are also exempt as are standard paper check or money orders mailed directly to Verizon. The term change will surely take effect starting January 15, however the fee will be disclosed up-front throughout all transactions. You will be informed on whether the fee applies to your chosen payments method or not.
For more details on this topic “Verizon Wireless confirms to announce a $2 convenience fee policy for their Online Bill Payments”. Head over to the official site from here.